Opened 12 years ago

Closed 12 years ago

#235 closed enhancement (fixed)

Advise groups to watch for a reply from CAC

Reported by: adehnert Owned by:
Priority: major Milestone: Sometime
Component: Space Version:
Keywords: Cc:
Size: tiny

Description

As a low-tech alternative (or supplement) to ASA-#209, we could advise groups in a note at the bottom of the emails to follow up with CAC if they haven't heard anything about a request in more than, say, a week. (See also https://diswww.mit.edu/menelaus/asa-db/12084.)

Change History (3)

comment:1 Changed 12 years ago by adehnert

Oh, sufficiently APO-like people can also look at https://diswww.mit.edu/charon/apo-printshop/6666.

(Edit: "sufficiently APO-like" apparently means "anybody".)

Last edited 12 years ago by adehnert (previous) (diff)

comment:2 Changed 12 years ago by adehnert

Fixed (mostly) by commit 210d0423925650b4a4d839b985dd9c887614ef56:

Author: Alex Dehnert <adehnert@mit.edu>
Date:   Sun Jun 2 19:18:06 2013 -0400

    Space: tell groups CAC should reply (ASA-#235)
    
    CAC generally does a great job handling office access updates quickly, but
    occasionally some requests slip through the cracks. Add some text to tell
    groups to expect a reply from CAC, so they can use that to tell their group
    members if access should work, and also so that they can contact CAC if a
    request seems to have gotten lost.

Remaining: add an actual interval.

comment:3 Changed 12 years ago by adehnert

  • Resolution set to fixed
  • Status changed from new to closed

Interval added in commit 72a3d909f895d5891dd1a80bffde4b79e48cc640:

Author: Alex Dehnert <adehnert@mit.edu>
Date:   Tue Jun 4 17:16:50 2013 -0400

    Fill in the office access timeframe
    
    See also https://diswww.mit.edu/menelaus/asa-db/12660. There are two applicable
    times; rather than try to explain the difference, just go with the longer one.
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